Vehicle Hire and Damage

DACB have a wide and varied knowledge of the Credit Hire market. Their investigations are thorough which leads to the correct result when dealing with a case. They are always available for their expert opinion on cases regardless of whether the claim has yet to be presented to them for defence.

For me it is a very, very good relationship. Of all of the panel that we work with, the best relationship is with DACB. The reason for that is the people in the firm.  The team members are knowledgeable and passionate about their subject matter and are very friendly and approachable when I have approached them for help or to resolve a problem. That’s the kind of relationship we are looking for. If we are doing something wrong I want them to tell us so we can adapt and we can react very quickly to whatever happens in the market.

Being able to simply get quick, reliable advice comes with ease and it's something DACB are very well at doing! Their interaction with us makes the relationship between both the insurer and solicitor excellent! Being kept up to date with cases is something I highlight as being a strength for DACB!

DACB are very easy to interact and communicate with – they are market leaders when it comes to credit hire in particular. In terms of understanding our needs I would encourage the ongoing and open communication which considers operational needs.

Our credit hire department has a close working relationship with DAC Beachcroft. We are pleased with their work and had very good results.

DACB have a lot of valuable experience and often they will know things that we as a team don’t know. They are very keen to always work collaboratively and that is one of the attributes that I have always been keen on. I feel with DACB that they are always trying to help you out and to help you deal with your claims in the best way possible.

For me, the strengths of DACB are their people and the longstanding nature of the relationship with us. They have some really great people, but it goes beyond that. It is not just having nice people, the substance is also there in the tangible results and the financials, which they do deliver on.